Human rights

G4S’ human rights policy and its related framework are based on the UN Guiding Principles on Business and Human Rights. 

Security Staff

Alongside our values of Integrity and Respect, the framework reinforces the continued development of a business model which aids the realisation of the Sustainable Development Goals through the improvement of industry standards, community support and job creation.

We are proud of our role in society and the positive contribution we make to the realisation of human rights through the range of services we offer and the standards we apply to our employees. However, we also recognise that we have a duty to ensure that we are not at risk of violating human rights through the services we provide, the customers we work with, the suppliers we use, or through the treatment of our own employees and others who are in our care.

Progress in 2016

We have implemented our human rights framework and embedded its standards and awareness into our business policies and processes. During 2016, we have:

  • Continued to build awareness of human rights standards and responsibilities into company communications and processes.
  • Reviewed 107 geographic regions for our human rights heatmap. The 2016 review identified 47 regions in which human rights may be at high or very high-risk. The risks in these environments may commonly include restrictions on civil liberties, high levels of corruption and the local attitude to labour rights and standards. The findings of this review are integrated into our risk and compliance processes and may trigger additional levels of assessment and internal audit where necessary.
  • Began a programme to embed our updated supplier code of conduct into our global procurement processes.
  • Engaged with a broad range of stakeholder groups, including government bodies, non-governmental organisations, investors and customers to address concerns relating to human rights. Whilst this 2016 report does not include a section on current issues as (at the time of writing) there are no further developments or new serious issues to report, we have not changed our position on being open in relation to live challenges faced by the company in this area.
  • Carried out four human rights risk assessments relating to major business opportunities for review by the group investment committee.
  • As part of our global risk management process, a broad assessment of operational and other business issues has been carried out against our ‘risk universe’, which includes human rights and other CSR risks.
  • Refreshed the human resource core standards training package and delivered training on its key policies and practices to all G4S HR managers and directors.

2017 priorities

During the course of 2017, we will continue to implement our human rights framework and further develop our approach to human rights in line with emerging good practice.

We will:

  • Commence a review of our supply chain to assess and help ensure that all suppliers meet the standards of our supplier code of conduct and develop action plans to address any that do not.
  • Instigate a new process for conducting internal audits of G4S businesses operating in countries identified as high or very high risk in our human rights heatmap.
  • Review human rights risks across the group’s geographic footprint and update our human rights heatmap.
  • Conduct human rights control self-assessments of businesses operating in high-risk countries.
  • Carry out human rights risk assessment in key business areas.
  • Continue to build awareness of human rights responsibilities across the business.

An open approach to addressing human rights complaints

The nature of our business means that we can sometimes face complaints from external organisations and those in our care. We take all complaints seriously and engage fully in addressing concerns that are raised.

Read more on our open approach.

Our approach to human rights

G4S is committed to fulfilling its responsibilities on human rights in all of its companies around the world by applying the United Nations Guiding Principles on Business and Human Rights (2011) across all of our businesses.

human Rights

We are proud of our role in society and the positive contribution we make to the realisation of human rights through the range of services we offer and the standards we apply to our employees.
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